Cruise News Hubb
Advertisement
  • Home
  • News
  • Destination
  • Cruise Ships
  • Contact us
No Result
View All Result
  • Home
  • News
  • Destination
  • Cruise Ships
  • Contact us
No Result
View All Result
Cruise News Hubb
No Result
View All Result
Home Destination

Royal Caribbean’s Largest Cruise Ship is Oversold Due to Inventory Error

admin by admin
December 10, 2022
in Destination


Royal Caribbean International has contacted select guests booked aboard an upcoming sailing on Wonder of the Seas with the unfortunate news that the cruise is oversold and their original stateroom bookings are not available. Guests have been offered an alternative, but not everyone may be happy with the option.

Wonder of the Seas Overbooked

In an email sent to impacted guests, Royal Caribbean International has informed them of the overbooking. “We’re sorry to inform you that due to an unexpected inventory error, your scheduled Wonder of the Seas December 11th, 2022 sailing is currently oversold in certain stateroom categories,” the email read.

The email did not note exactly which stateroom categories are oversold, and it is possible that more than one category is involved.

Wonder of the Seas has the capacity to welcome 5,734 guests based on double occupancy in a total of 2,867 staterooms. When fully booked with all berths filled, as many as 7,084 guests may be onboard.

Photo Credit: AlexeMarcel / Shutterstock

Furthermore, the nature of the “unexpected inventory error” is not explained, but could be due to a number of factors, such as technical difficulties with the cruise line’s booking engine or website, miscommunication for group bookings, or other causes.

Advertisement. Scroll to continue reading.

This is similar to another recent Royal Caribbean International oversold situation that occurred for a sailing aboard the Vision-class Rhapsody of the Seas in August.

The affected Wonder of the Seas cruise is a 7-night sailing from Port Canaveral, departing on Sunday, December 11 and visiting CocoCay, the cruise line’s private island destination in The Bahamas, as well as St. Thomas and St. Maarten, before returning to Port Canaveral on Sunday, December 18.

Options for Impacted Guests

Guests whose bookings have been affected can choose a couple of options to compensate for the oversold error. Royal Caribbean is offering guests to move to an interior stateroom for the same sailing, leaving December 11. If guests choose that offer, they can still take the cruise they’ve planned, with all the amenities of the largest and newest cruise ship in Royal Caribbean’s fleet.

Guests who do choose to move to an interior cabin will also receive a 100% refund for their cruise fare – even though they will still be taking the cruise, albeit in an interior cabin rather than their originally booked stateroom.

The only costs not refunded would be applicable taxes, fees, and gratuities. “Which means you practically get to sail for free!” the email explained.

Advertisement. Scroll to continue reading.

Guests will also still be responsible for any other onboard purchases, such as drink packages, spa reservations, specialty dining, and shore tours.

Wonder of the Seas View
Photo Courtesy: Royal Caribbean

The special offer to sail for a $0 cruise fare (after the refund) is only available for a limited time and is subject to availability. There is no indication of how many interior cabins are still open for this particular sailing, which departs in just five days.

Guests who choose this option must submit their current booking details no later than Thursday, December 8, via a special survey link. Calling the cruise line or working through a new reservation will not be possible to make this change.

Advertisement. Scroll to continue reading.

Oversold reservations that are successfully submitted for this special offer will receive a phone or email confirmation and updated reservation information.

If many people respond to accept the offer, not every interested guest may be given the special deal. Instead, they would remain booked in their original stateroom with their original cruise fare as if no oversold situation had existed.

Cancelations Still Possible

Guests who prefer to remain in their original stateroom are not required to move to an interior cabin, and no guests will be forced to move without purposefully accepting the special offer.

If enough guests accept the offer to change their staterooms, no other action will be necessary for additional guests and everyone will set sail. If, however, there are not enough booked guests willing to move to interior staterooms, some guests may not be able to enjoy their cruise vacation.

After the December 8 closing date for the special offer, “oversold bookings on Wonder of the Seas may be canceled,” the email explained.

While no further details have been revealed of what may happen if additional staterooms must be canceled, it is highly unlikely that guests would receive much compensation beyond a refund of their canceled cruise.

Certainly, guests who do not accept the special offer for the December 11 sailing would not receive a nearly free cruise fare.

There may be many reasons why individual guests would prefer not to accept the offer, and every guest should make the decision that works best for their cruise vacation plans.

With a bit of luck and enough guests interested in a very unusual deal, Wonder of the Seas will have plenty of room for everyone to set sail next week after all.

Royal Caribbean's Wonder of the Seas Cruise Ship



Source link

Previous Post

Credit card showdown: Marriott Bonvoy Bountiful vs. Marriott Bonvoy Boundless

Next Post

Toronto man turns his passion for coffee and sneakers into full-time side hustle

Next Post

Toronto man turns his passion for coffee and sneakers into full-time side hustle

Recommended

5 unexpected places that sell cruises

November 30, 2022

IKEA announces new Toronto store in a former Sears location

November 8, 2022

Cruise Line Returns to Asia Beginning December 2022

November 3, 2022

How to choose a travel neck pillow

January 9, 2023

Don't miss it

News

Blickfeld & CubiQ Partner to Eliminate Measurement Errors in Logistics

January 30, 2023
Cruise Ships

Baseball star Joey Votto keeps showing up to play at chess club in Toronto

January 30, 2023
Destination

First European stop of the Wonder of the Seas cruise in Malaga

January 30, 2023
Regent Seven Seas Cruises: An Unrivaled Experience [VIDEO]
Destination

Regent Seven Seas Cruises: An Unrivaled Experience [VIDEO]

January 30, 2023
News

This page does not exist.

January 30, 2023
News

P&O Cruises Ship to Receive Exciting Upgrades

January 30, 2023

cruise-white

© 2022 Cruise News Hubb All rights reserved.

Use of these names, logos, and brands does not imply endorsement unless specified. By using this site, you agree to the Privacy Policy and Terms & Conditions.

Navigate Site

  • Home
  • News
  • Destination
  • Cruise Ships
  • Contact us

Newsletter Sign Up

No Result
View All Result
  • Home
  • News
  • Destination
  • Cruise Ships
  • Contact us

© 2022 Cruise News Hubb All rights reserved.